privacy policy

Effective Date: May 15, 2023

At Goia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.goiabeaute.com and its sub-domains.

1. Information We Collect

1.1. Personal Information

When you make a purchase, create an account, or contact us, we may collect personal information, including but not limited to:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Payment card details (processed securely through third-party payment processors).
  • Account Information: Username, password, and preferences.

1.2. Non-Personal Information

We may collect non-personal information automatically when you visit our Site, such as:

  • Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including handling payments and shipping.
  • Account Management: To create and manage your account, and provide customer support.
  • Marketing: To send promotional emails, newsletters, and other marketing communications (with your consent).
  • Site Improvement: To analyze usage and improve our website and services.
  • Legal Compliance: To comply with legal obligations and protect our rights.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processors, shipping companies).
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business assets.
  • Legal Requirements: When required by law or to respond to legal processes, enforce our Terms of Service, or protect our rights and the rights of others.

4. Cookies and Tracking Technologies

4.1. Types of Cookies We Use

  • Necessary Cookies: Essential for the operation of our Site, such as remembering your shopping cart or session.
  • Preference Cookies: To remember your preferences and settings, like language or region.
  • Analytical Cookies: To analyze website usage and improve our services, using tools like Google Analytics.
  • Marketing Cookies: To track your behavior across websites and display relevant advertisements.

4.2. Managing Cookies

You can manage cookie preferences through our Cookie Policy or by adjusting your browser settings. Note that disabling cookies may affect your ability to use certain features of our Site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security measures are completely infallible, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: To request access to the personal data we hold about you.
  • Correction: To request correction of inaccurate or incomplete data.
  • Deletion: To request deletion of your personal data under certain circumstances.
  • Objection: To object to the processing of your data or request restriction of processing.
  • Data Portability: To request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us using the details provided below.

7. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Goia
EXO Digital B.V.
Poolzeestraat 1
8226DA Lelystad
Email: info@goiabeaute.com

Thank you for trusting Goia with your personal information.