Terms & Conditions

Effective Date: May 15, 2023

Welcome to the website of Goia. Please read these Terms and Conditions ("Terms") carefully before using our website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Definitions

  • "Goia": Refers to EXO Digital B.V., a private company (‘besloten vennootschap’) established under Dutch law, based in Lelystad, The Netherlands, and registered with the Chamber of Commerce under file number 90794729.
  • "Site": The website www.goiabeaute.com and all of its sub-domains.
  • "User": Any individual who visits the Site or receives specific content such as advertisements, emails, or newsletters from Goia.

2. Use of Site

By using the Site, you agree to:

  • Use the Site only for lawful purposes and in accordance with these Terms.
  • Provide accurate and complete information when required, including during account creation and when making purchases.
  • Not engage in any activity that may interfere with or disrupt the Site or its servers.

3. Product Information

  • All product descriptions, prices, and availability are subject to change without notice. Goia reserves the right to correct any errors or omissions and to modify or discontinue any products at any time.
  • While we strive to accurately display product colors and descriptions, the actual colors and details you see may vary depending on your device.

4. Order Processing and Payment

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, inaccuracies in product or pricing information, or suspected fraudulent activity.
  • Payment for orders must be made through the available payment methods listed on the Site. You agree to provide accurate and complete payment information.

5. Shipping and Delivery

  • Goia ships products to locations specified on our Site. Shipping fees and delivery times will be provided at checkout.
  • Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for any damages or losses once the products are with the carrier.

6. Returns and Refunds

  • You may return products in accordance with our Return Policy. Products must be returned unused, undamaged, and in their original packaging. Refunds will be processed to the original payment method within a specified period after we receive the returned items.
  • Certain products, such as mystery boxes, may not be eligible for return or exchange.

7. Intellectual Property

  • All content on the Site, including text, graphics, images, logos, and trademarks, is the property of Goia or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written permission from Goia.

8. User Content

  • You may submit content to the Site, such as reviews or comments. By submitting content, you grant a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display your content in connection with the Site.
  • You are solely responsible for any content you submit and must ensure that it does not violate any third-party rights or applicable laws.

9. Privacy

  • Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

10. Limitation of Liability

  • Goia is not liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of the Site or any products purchased from us. Our liability is limited to the maximum extent permitted by law.

11. Indemnification

  • You agree to indemnify and hold harmless Goia and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or related to your use of the Site or any violation of these Terms.

12. Changes to Terms

  • We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

13. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in The Netherlands.

14. Contact Us

If you have any questions or concerns about these Terms or the Site, please contact us at:

Goia
EXO Digital B.V.
Poolzeestraat 1
8226DA Lelystad
Email: info@goiabeaute.com

Thank you for visiting Goia! We hope you enjoy your experience on our Site.